Description
Course Modules / Syllabus
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Introduction to Cashiering
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Role and responsibilities of a cashier
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Workplace ethics and professionalism
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Cash Handling & Financial Transactions
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Counting money, giving change, and balancing cash drawers
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Handling checks, credit/debit cards, and digital payments
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Point of Sale (POS) Systems
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Operating POS software and hardware
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Processing sales, returns, and exchanges
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Customer Service Skills
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Effective communication and conflict resolution
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Handling customer complaints professionally
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Basic Accounting & Bookkeeping
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Recording daily transactions
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Reconciling cash registers and receipts
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Retail & Sales Operations
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Product pricing, discounts, and promotions
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Inventory management basics
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Security & Fraud Prevention
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Detecting counterfeit currency
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Preventing theft and fraud at the checkout
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Workplace Safety & Compliance
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Health and safety regulations
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Handling emergencies (e.g., robbery, system failures)
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Practical Training / Internship (Optional)
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Hands-on experience in a retail or hospitality setting
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Career Opportunities
Graduates can work as:
✔ Retail Cashier (Supermarkets, Department Stores)
✔ Bank Teller
✔ Hospitality Cashier (Hotels, Restaurants)
✔ Front Desk Associate
✔ Sales Assistant
Certification & Assessment
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Written and practical exams
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POS system simulations
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Customer service role-playing
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Successful candidates receive a Diploma in Cashiering
Why Choose This Course?
✅ Short-term, job-oriented program
✅ High demand in retail and service sectors
✅ Practical training with real-world applications
✅ Opportunities for career advancement (e.g., shift supervisor, accounts clerk)
Institutions Offering This Course
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Community colleges
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Vocational training centers
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Online certification platforms (e.g., Udemy, Coursera)
