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Certificate in Office Management and Secretarial Practice

Certificate in Office Management and Secretarial Practice

Original price was: ₹6,000.0.Current price is: ₹3,000.0.

This certificate program is designed to equip students with essential skills in office administration, secretarial duties, and business communication. It covers key areas such as document handling, office technology, customer service, and organizational management, preparing graduates for roles in corporate, government, and nonprofit sectors.

Category:

Description

Course Duration:

  • Total Duration: 6–12 months (varies by institution)

  • Delivery Mode: Full-time/Part-time/Online

Eligibility Criteria:

  • Minimum high school diploma or equivalent

  • Basic computer literacy preferred

Course Modules/Syllabus:

  1. Office Administration

    • Roles of office professionals

    • Workplace ethics and professionalism

    • Records and file management

  2. Business Communication

    • Effective written & verbal communication

    • Email etiquette & report writing

    • Handling phone calls & customer inquiries

  3. Secretarial Practices

    • Diary & appointment management

    • Meeting coordination & minute-taking

    • Travel arrangements & event planning

  4. Computer & Office Technology

    • MS Office (Word, Excel, PowerPoint, Outlook)

    • Data entry & document formatting

    • Basics of office equipment (printers, scanners, etc.)

  5. Business Documentation

    • Drafting letters, memos, and reports

    • Proofreading & editing documents

    • Managing confidential records

  6. Customer Service & Front Desk Operations

    • Handling visitors & client relations

    • Problem-solving & conflict resolution

    • Multitasking in a receptionist role

  7. Basic Accounting & Office Finance

    • Invoicing & petty cash management

    • Expense tracking & bookkeeping basics

  8. Soft Skills & Professional Development

    • Time management & organization

    • Teamwork & workplace etiquette

    • Career preparation (résumé writing, interviews)

Practical Training:

  • Hands-on exercises (simulated office tasks)

  • Internship/work placement (optional in some programs)

Assessment & Certification:

  • Continuous evaluations (assignments, tests)

  • Final examination/practical project

  • Certificate awarded upon completion

Career Opportunities:

  • Administrative Assistant

  • Executive Secretary

  • Office Coordinator

  • Receptionist

  • Data Entry Operator

  • Customer Service Representative

Why Choose This Course?

✔ Industry-relevant curriculum
✔ Enhances employability in diverse sectors
✔ Flexible learning options

Note: Course content may vary slightly depending on the training institution.

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