Description
Course Duration
-
Full-time: 12–18 months
-
Part-time: 18–24 months
Entry Requirements
-
High school diploma or equivalent
-
Basic computer literacy
-
Proficiency in English (written and spoken)
-
Some programs may require prior office administration experience
Course Modules
-
Office Administration & Procedures
-
Roles and responsibilities of office managers
-
Filing systems and record management
-
Workplace ethics and professionalism
-
-
Business Communication
-
Effective written and verbal communication
-
Email etiquette and professional correspondence
-
Report writing and presentation skills
-
-
Office Technology & Software Applications
-
MS Office (Word, Excel, PowerPoint, Outlook)
-
Database management (MS Access or similar)
-
Cloud-based office tools (Google Workspace, SharePoint)
-
-
Human Resource Management
-
Recruitment and onboarding processes
-
Employee relations and conflict resolution
-
Performance management
-
-
Financial & Accounting Basics for Office Managers
-
Budgeting and expense tracking
-
Invoicing and payroll support
-
Basic bookkeeping principles
-
-
Organizational Behavior & Leadership
-
Team management and motivation
-
Decision-making and problem-solving
-
Time management and productivity techniques
-
-
Customer Service & Client Relations
-
Handling customer inquiries and complaints
-
Building professional relationships
-
Telephone and virtual meeting etiquette
-
-
Project Management for Office Professionals
-
Planning and coordinating office projects
-
Task delegation and monitoring progress
-
Using project management tools (Trello, Asana)
-
-
Workplace Health & Safety
-
Occupational safety regulations
-
Emergency preparedness and protocols
-
Ergonomics and workplace wellness
-
Assessment Methods
-
Assignments and case studies
-
Practical projects and simulations
-
Examinations (written and computer-based)
-
Workplace internship (if applicable)
Career Opportunities
Graduates can pursue roles such as:
✔ Office Manager
✔ Administrative Supervisor
✔ Executive Assistant
✔ HR Coordinator
✔ Operations Coordinator
✔ Customer Service Manager
Certification
Upon successful completion, students receive an Advanced Diploma in Office Management, recognized by employers in various industries.
Why Choose This Course?
✅ Gain hands-on experience with modern office tools
✅ Develop leadership and management skills
✅ Enhance employability in a competitive job market
✅ Flexible learning options (full-time/part-time/online)




