Description
Course Duration
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Total Duration: 3 to 6 months (varies by institution)
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Mode of Delivery: Online / Classroom / Hybrid
Eligibility Criteria
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Minimum 10+2 (High School Diploma) or equivalent
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Basic computer literacy
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No prior banking experience required (suitable for freshers)
Course Curriculum
Module 1: Introduction to Banking
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Overview of the banking sector
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Types of banks (Retail, Commercial, Central, Investment)
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Role of RBI and other regulatory bodies
Module 2: Banking Operations & Services
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Deposit accounts (Savings, Current, Fixed Deposits)
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Loan products (Personal, Home, Auto, Business Loans)
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Payment systems (Cheques, NEFT, RTGS, IMPS, UPI)
Module 3: Customer Service & KYC Norms
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Customer relationship management (CRM)
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Know Your Customer (KYC) & Anti-Money Laundering (AML) policies
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Handling customer grievances
Module 4: Digital Banking & Fintech
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Internet banking, mobile banking, and digital wallets
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Cybersecurity & fraud prevention
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Emerging trends in fintech and blockchain
Module 5: Regulatory & Compliance Framework
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Banking regulations (RBI guidelines, Basel norms)
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Risk management in banking
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Ethics and corporate governance
Assessment & Certification
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Examinations: Periodic quizzes, assignments, and a final exam
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Certification: Awarded upon successful completion (recognized by banks & financial institutions)
Career Opportunities
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Bank Teller / Cashier
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Customer Service Representative
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Loan Officer
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Back-Office Operations Executive
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Relationship Manager (Entry-Level)
Why Enroll?
✔ Industry-relevant curriculum
✔ Practical training on banking software
✔ Enhances employability in the BFSI sector
✔ Pathway to advanced banking certifications
How to Apply?
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Visit the institution’s website or contact their admissions office
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Submit required documents (ID proof, educational certificates)
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Pay the course fee (varies by institute)
Note: Course structure may vary slightly depending on the training provider.
