Description
Course Duration
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Total Duration: 6–12 weeks (flexible options available)
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Mode of Delivery: Online/In-person/Hybrid
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Hours: 30–40 hours (including assignments and assessments)
Learning Objectives
By the end of this course, participants will:
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Develop strong business writing skills (emails, reports, proposals).
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Master professional verbal communication (presentations, meetings, negotiations).
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Enhance interpersonal and cross-cultural communication.
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Learn digital communication etiquette (emails, social media, virtual meetings).
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Improve persuasive and negotiation techniques.
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Strengthen listening and feedback skills for effective collaboration.
Course Modules
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Fundamentals of Business Communication
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Importance of effective communication in business
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Barriers to communication and how to overcome them
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Professional Writing Skills
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Business emails, memos, and reports
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Formal vs. informal writing styles
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Editing and proofreading techniques
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Verbal & Non-Verbal Communication
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Public speaking and presentations
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Body language and tone in professional settings
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Active listening and constructive feedback
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Digital & Virtual Communication
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Email etiquette and professionalism
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Virtual meeting best practices (Zoom, Teams)
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Social media communication for business
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Cross-Cultural & Interpersonal Communication
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Communicating in a global business environment
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Managing conflicts and difficult conversations
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Persuasive & Negotiation Communication
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Techniques for influencing and persuading
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Negotiation strategies for win-win outcomes
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Assessment & Certification
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Assignments: Written reports, presentations, and case studies
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Final Assessment: Practical communication project or exam
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Certificate Awarded: Upon successful completion (minimum 70% passing grade)
Who Should Enroll?
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Professionals looking to improve workplace communication
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Recent graduates preparing for corporate roles
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Managers and team leaders enhancing leadership communication
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Entrepreneurs and business owners refining client interactions
Fees & Enrollment
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Course Fee: $200–$600 (varies by institution)
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Scholarships/Corporate Discounts: Available (check with provider)
Career Benefits
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Improved employability and career advancement
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Stronger professional relationships
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Enhanced confidence in business interactions