Description
Course Duration
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Total Duration: 4–6 weeks (flexible online/offline options available)
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Mode of Delivery: Classroom training, practical sessions, and on-field training
Eligibility Criteria
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Minimum 10th grade pass (basic education required)
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Valid two-wheeler or four-wheeler driving license (preferred but not mandatory for all roles)
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Good communication skills (local language + basic English)
Course Curriculum
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Introduction to Courier & Logistics Industry
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Role of a delivery executive
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Types of courier services (domestic, international, express, etc.)
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Major players in the industry (e.g., FedEx, DHL, Amazon Logistics, local courier services)
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Package Handling & Documentation
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Proper handling of parcels (fragile, perishable, hazardous items)
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Waybill, invoice, and delivery challan understanding
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Barcode scanning and digital tracking
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Route Planning & Time Management
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Using GPS and delivery apps (Google Maps, company-specific apps)
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Optimizing delivery routes for efficiency
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Handling delays and unforeseen challenges
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Customer Service & Professional Etiquette
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Effective communication with customers
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Handling complaints and returns
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Collecting payments (COD – Cash on Delivery)
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Safety & Legal Compliance
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Traffic rules and road safety
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Handling emergencies (accidents, theft, damaged goods)
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Company policies and legal responsibilities
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Technology in Delivery Services
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Using delivery management software
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Digital signatures and proof of delivery (POD)
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E-waybill and GST basics (for documentation)
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Practical Training & On-Field Experience
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Mock deliveries and real-world scenarios
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Handling electronic devices for delivery confirmation
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Assessment & Certification
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Theory Exam (MCQ-based)
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Practical Evaluation (on-field delivery simulation)
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Certification: Awarded upon successful completion (recognized by logistics companies)
Career Opportunities
After completing this course, candidates can work as:
✔ Courier Delivery Executive (E-commerce companies like Amazon, Flipkart)
✔ Logistics Associate (DHL, FedEx, Blue Dart, etc.)
✔ Last-Mile Delivery Partner (Swiggy, Zomato, Dunzo for food/grocery delivery)
✔ Self-Employed Delivery Agent (Local courier franchises)
Benefits of the Course
✅ Short-term course with quick employability
✅ Hands-on training with industry-relevant skills
✅ Opportunities in booming e-commerce and logistics sectors
✅ Flexible work options (full-time/part-time/gig work)
Fee Structure
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Course Fee: ₹3,000 – ₹5,000 (varies by institute)
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Scholarships & Govt. Schemes: Available for eligible candidates
How to Enroll?
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Visit recognized training institutes or logistics companies offering certification
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Online registration available for some programs
This course is ideal for individuals looking for quick skill development and job opportunities in the fast-growing delivery and logistics sector. 🚚📦




