Description
Course Duration
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Total Duration: 6 months (can vary by institution)
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Mode of Study: Full-time/Part-time/Online (depending on the institution)
Course Modules
1. Introduction to Food and Beverage Service
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Overview of the hospitality industry
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Types of food and beverage establishments
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Roles and responsibilities of a service technician
2. Food and Beverage Operations
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Restaurant service styles (à la carte, buffet, table d’hôte)
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Bar operations and beverage service
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Menu knowledge and presentation
3. Customer Service & Communication Skills
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Effective communication with guests
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Handling customer complaints and feedback
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Upselling techniques
4. Food Safety & Hygiene
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Personal hygiene and grooming standards
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Food handling and storage best practices
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HACCP (Hazard Analysis and Critical Control Points) principles
5. Beverage Knowledge & Mixology Basics
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Types of alcoholic and non-alcoholic beverages
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Basic bartending skills
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Wine service and pairing
6. Restaurant & Bar Equipment Handling
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Proper use of service tools (glassware, cutlery, POS systems)
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Maintenance and cleaning of equipment
7. Workplace Safety & First Aid
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Occupational health and safety regulations
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Basic first aid in food service environments
8. Practical Training & Internship (if applicable)
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Hands-on training in a real-world setting
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Internship in hotels, restaurants, or catering services
Assessment & Certification
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Continuous Assessment: Practical demonstrations, written tests, and assignments
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Final Examination: Theory and practical exams
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Certification Awarded: Certificate in Food and Beverage Services Technician (upon successful completion)
Career Opportunities
Graduates can pursue roles such as:
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Food and Beverage Service Technician
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Waiter/Waitress
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Bartender/Barista
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Restaurant Supervisor
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Catering Assistant
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Hotel Service Staff
Entry Requirements
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Minimum education: High school diploma or equivalent
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No prior experience required (basic hospitality interest preferred)
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Good communication skills
Why Choose This Course?
✔ Industry-relevant training
✔ Hands-on learning experience
✔ Career opportunities in a growing industry
✔ Pathway to advanced hospitality certifications