Description
Course Duration
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Total Hours: 60–80 hours (flexible, part-time or full-time options available)
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Duration: 4–8 weeks (depending on schedule)
Eligibility Criteria
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Minimum education: High school diploma or equivalent
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No prior experience required (suitable for beginners)
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Passion for jewellery and customer service
Course Modules
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Introduction to the Jewellery Industry
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Types of jewellery (gold, silver, diamonds, gemstones, fashion jewellery)
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Understanding jewellery materials and craftsmanship
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Industry trends and market insights
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Product Knowledge
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Gemology basics (diamonds, precious & semi-precious stones)
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Metal types (gold, platinum, silver) and their properties
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Jewellery care and maintenance
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Customer Service & Sales Techniques
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Effective communication skills
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Understanding customer needs & buying behavior
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Consultative selling approach
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Retail Sales & Merchandising
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Store operations & visual merchandising
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Handling transactions (POS systems, payments, returns)
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Upselling and cross-selling strategies
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Ethical & Professional Practices
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Handling customer complaints & conflict resolution
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Ethical sales practices & industry regulations
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Building long-term customer relationships
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Practical Training & Role-Playing
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Hands-on experience in a simulated retail environment
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Real-life case studies & sales scenarios
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Assessment & Certification
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Continuous evaluation through quizzes, assignments, and role-plays
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Final assessment (written test + practical sales demonstration)
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Certificate awarded upon successful completion
Career Opportunities
Graduates can pursue roles such as:
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Jewellery Sales Associate
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Retail Store Assistant
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Customer Service Representative (Jewellery Stores)
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Showroom Consultant
Why Enroll?
✅ Industry-relevant curriculum
✅ Hands-on training & expert guidance
✅ Enhances employability in the luxury retail sector
✅ Networking opportunities with jewellery professionals
Fee Structure
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Tuition Fee: [Varies by institution]
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Study Material: Included
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Payment Plans: Available (if applicable)
How to Apply?
Interested candidates can register online or visit the training center for enrollment.
This certification is ideal for individuals looking to start a career in jewellery retail or enhance their sales skills in the luxury goods market. 🚀💎