Description
Course Duration
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Duration: 6 months to 1 year (varies by institution)
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Mode of Study: Full-time / Part-time / Online
Eligibility Criteria
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Minimum Qualification: 10+2 (High School Diploma) or equivalent
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Preferred Background: Commerce, Business Studies, or Economics (not mandatory)
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Age Limit: Typically 17 years and above
Course Curriculum
Core Subjects:
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Introduction to Banking & Financial Services
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Overview of banking industry
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Types of banks (Retail, Commercial, Investment, Central Banks)
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Role of banks in the economy
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Banking Operations & Services
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Deposit accounts (Savings, Current, Fixed Deposits)
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Loan processing & credit management
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Payment systems (Cheques, Demand Drafts, NEFT/RTGS/IMPS)
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Customer Service & Relationship Management
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Handling customer inquiries & complaints
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Cross-selling banking products
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KYC (Know Your Customer) norms
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Regulatory Framework & Compliance
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RBI guidelines & banking regulations
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Anti-Money Laundering (AML) policies
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Basel norms & risk management
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Digital Banking & Fintech
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Internet banking, mobile banking, UPI
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Cybersecurity & fraud prevention
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Emerging trends in fintech
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Accounting & Financial Management
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Basics of accounting in banking
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Balance sheets, profit & loss statements
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Financial ratios & performance analysis
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Retail & Corporate Banking
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Differences between retail and corporate banking
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Working capital management
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Trade finance & foreign exchange
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Practical Training & Internship
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Hands-on training in banking software (Finacle, Tally, Core Banking Solutions)
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Internship opportunities in banks or financial institutions
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Case studies & real-world banking scenarios
Career Opportunities
After completing the Diploma in Banking Operations, graduates can pursue roles such as:
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Banking Associate
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Customer Service Representative
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Loan Officer
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Teller / Cashier
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Back-Office Executive
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Financial Sales Advisor
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Compliance Assistant
Certification & Further Studies
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Certification from recognized banking institutions (e.g., Indian Institute of Banking & Finance – IIBF)
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Progression to advanced courses like B.Com (Banking & Finance), MBA in Banking, or Certified Banking Professional programs
Why Choose This Course?
✅ Industry-relevant curriculum aligned with banking sector demands
✅ High employability in public & private sector banks
✅ Practical exposure through internships & simulations
✅ Pathway to higher education in finance & banking
Institutes Offering This Course
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Indian Institute of Banking & Finance (IIBF)
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National Institute of Banking Management (NIBM)
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Various government & private colleges