Description
Course Modules / Syllabus:
1. Introduction to Logistics & Supply Chain Management
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Basics of logistics and supply chain
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Functions of logistics in business
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Role of technology in logistics
2. Courier & Express Delivery Services
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Domestic and international courier operations
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Last-mile delivery challenges
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E-commerce logistics and reverse logistics
3. Transportation & Fleet Management
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Modes of transport (Road, Air, Sea, Rail)
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Route optimization and cost management
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Fleet maintenance and tracking
4. Warehouse & Inventory Management
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Storage systems and warehouse design
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Stock control and inventory techniques
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Automation in warehousing
5. Documentation & Legal Compliance
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Shipping documentation (Bill of Lading, Airway Bill, etc.)
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Customs clearance and import-export regulations
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Insurance and risk management
6. Customer Service & Technology in Logistics
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Handling customer queries and complaints
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Use of logistics software (ERP, TMS, WMS)
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Tracking systems and IoT in logistics
7. Business Communication & Soft Skills
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Professional communication in logistics
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Teamwork and leadership in logistics operations
8. Practical Training / Internship (Optional)
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Hands-on experience in logistics companies
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Case studies and real-world problem-solving
Career Opportunities:
After completing this diploma, graduates can work in:
✔ Courier companies (DHL, FedEx, UPS, etc.)
✔ E-commerce logistics (Amazon, Flipkart, etc.)
✔ Freight forwarding & shipping firms
✔ Warehouse and inventory management
✔ Supply chain coordination
✔ Transportation and fleet management
Skills Acquired:
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Logistics planning & coordination
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Supply chain optimization
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Courier operations management
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Warehouse handling & inventory control
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Customer relationship management
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Use of logistics software & tracking tools
Advantages of the Course:
✅ Short-term course with quick employability
✅ High demand in e-commerce and global trade
✅ Practical industry-oriented training
✅ Opportunities for self-employment (starting a courier agency)
Who Should Enroll?
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Students interested in logistics & supply chain careers
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Working professionals seeking skill upgrades
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Entrepreneurs planning courier or logistics businesses
Certification:
Upon successful completion, students receive a Diploma in Courier and Logistics Management from the respective institute.




