Description
Program Duration
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Full-time: 1 to 2 years (varies by institution)
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Part-time/Online: Flexible options available
Entry Requirements
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High School Diploma or equivalent (e.g., GED, WASSCE)
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Basic proficiency in English and Mathematics
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Some institutions may require a computer literacy test
Course Modules/Core Subjects
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Office Management & Procedures
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Roles of an office administrator
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Workplace organization & time management
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Filing systems & document control
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Business Communication
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Professional email & report writing
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Telephone etiquette & customer service
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Business correspondence & presentations
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Computer Applications & Office Technology
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Microsoft Office (Word, Excel, PowerPoint, Outlook)
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Database management (Access, Google Sheets)
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Basic troubleshooting & office software
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Records & Document Management
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Electronic & paper-based filing systems
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Data privacy & confidentiality
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Accounting & Bookkeeping Basics
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Invoicing, payroll, and petty cash management
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Introduction to accounting software (QuickBooks, Sage)
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Human Resources & Workplace Ethics
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Employee relations & office policies
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Workplace diversity & professional ethics
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Customer Service & Front Office Operations
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Handling inquiries & complaints
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Reception duties & appointment scheduling
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Business Writing & Report Preparation
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Minutes of meetings, memos, and agendas
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Proofreading & editing documents
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Project & Event Coordination
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Planning office events & meetings
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Basic project management skills
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Skills Acquired
✔ Administrative support & multitasking
✔ Proficiency in office software
✔ Effective communication (written & verbal)
✔ Time management & organization
✔ Problem-solving & teamwork
Career Opportunities
Graduates can work in roles such as:
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Office Administrator
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Executive Assistant
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Receptionist/Front Desk Officer
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Data Entry Clerk
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Records Management Officer
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Customer Service Representative
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Secretarial Staff
Assessment & Certification
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Continuous assessment (assignments, projects, tests)
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Final exams & practical assessments
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Internship/Work Placement (required by some institutions)
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Award: Diploma in Office Administration
Further Studies & Advancement
Graduates can progress to:
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Advanced Diploma in Office Administration
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Bachelor’s in Business Administration (BBA)
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Certifications in HR, Project Management, or IT
Why Choose This Course?
✅ High demand for skilled office administrators
✅ Practical, hands-on training
✅ Flexible career pathways in multiple industries
Interested? Contact your preferred institution for enrollment details!




