Diploma in Office and Administrative Management

Description

Program Duration

• Full-time: 1 to 2 years

• Part-time/Online: Flexible options available

Entry Requirements

• High school diploma or equivalent

• Basic computer literacy

• Proficiency in English (written & spoken)

Course Modules

1. Office Administration

   • Office procedures & protocols

   • Records management

   • Workplace ethics

2. Business Communication

   • Professional writing (emails, reports)

   • Verbal & non-verbal communication

   • Customer service skills

3. Computer Applications

   • MS Office (Word, Excel, PowerPoint, Outlook)

   • Basic database management

   • Digital document handling

4. Administrative Management

   • Time & task management

   • Supervisory skills

   • Office resource coordination

5. Accounting & Finance Basics

   • Bookkeeping fundamentals

   • Invoicing & payroll basics

   • Budgeting for office operations

6. Human Resources Fundamentals

   • Recruitment processes

   • Employee records management

   • Workplace compliance

7. Business Writing & Documentation

   • Drafting business correspondence

   • Meeting minutes & agendas

   • Report preparation

8. Professional Development

   • Workplace etiquette

   • Career planning

   • Leadership & teamwork

Assessment Methods

• Assignments & projects

• Practical office simulations

• Written & computer-based exams

Career Opportunities

• Administrative Assistant

• Office Manager

• Executive Secretary

• Data Entry Specialist

• Customer Service Representative

Certification

Upon completion, graduates receive a Diploma in Office and Administrative Management, recognized by employers in various industries.

Why Choose This Program?

✔ Hands-on training in real office scenarios
✔ Industry-relevant curriculum
✔ Enhances employability in multiple sectors