Description
Course Duration:
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Full-time: 12–18 months
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Part-time/Online: 18–24 months
Entry Requirements:
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Minimum high school diploma or equivalent
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Basic computer literacy
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Proficiency in English (written and spoken)
Course Modules:
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Office Administration & Management
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Roles and responsibilities of office professionals
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Office workflow and efficiency improvement
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Time and task management
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Business Communication
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Professional email and report writing
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Verbal and non-verbal communication
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Customer service and interpersonal skills
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Records & Document Management
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Filing systems (digital and physical)
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Data privacy and confidentiality
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Document control and retrieval
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Office Technology & Software Applications
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Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
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Basic accounting software (e.g., QuickBooks, Sage)
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Virtual collaboration tools (Zoom, Teams, Google Workspace)
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Human Resources & Workplace Ethics
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Basics of HR functions (recruitment, onboarding)
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Workplace ethics and professionalism
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Conflict resolution and teamwork
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Financial & Accounting Basics for Office Managers
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Invoicing, payroll, and budgeting
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Petty cash management
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Financial reporting essentials
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Event & Meeting Coordination
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Scheduling and organizing meetings
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Minute-taking and follow-up procedures
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Virtual and in-person event planning
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Assessment & Certification:
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Continuous assessments (assignments, projects, presentations)
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Final examination (theory and practical)
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Internship/Practicum (optional for hands-on experience)
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Diploma awarded upon successful completion
Career Opportunities:
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Office Administrator
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Executive Assistant
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Administrative Coordinator
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Records Manager
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Front Office Supervisor
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Customer Service Representative
Why Choose This Course?
✔ Industry-relevant skills for modern workplaces
✔ Hands-on training in office technology
✔ Enhances employability in various sectors (corporate, government, NGOs)
✔ Pathway to advanced studies in Business Administration or Management
Mode of Study:
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On-campus (full-time/part-time)
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Online/distance learning (flexible schedule)
Fee Structure:
(Varies by institution—contact the admissions office for details)
This diploma is ideal for individuals seeking to build a strong foundation in office management and advance their careers in administrative roles.




