Description
Program Duration
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Full-time: 12–18 months
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Part-time/Online: 18–24 months
Eligibility Criteria
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High school diploma (or equivalent)
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Basic understanding of business/operations (preferred but not mandatory)
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Working professionals seeking upskilling may also apply
Course Modules / Syllabus
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Introduction to Quality Management
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Evolution of quality concepts (Deming, Juran, Crosby)
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Importance of quality in business
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Customer-focused quality approaches
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Quality Control & Assurance
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Statistical Process Control (SPC)
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Inspection techniques & sampling methods
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Defect prevention & root cause analysis
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Total Quality Management (TQM)
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Principles of TQM
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Continuous improvement (Kaizen, PDCA cycle)
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Employee involvement & leadership in TQM
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ISO Standards & Certification
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Overview of ISO 9001, ISO 14001, ISO 45001
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Implementation & auditing processes
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Documentation & compliance requirements
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Lean & Six Sigma Methodologies
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DMAIC framework (Define, Measure, Analyze, Improve, Control)
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Lean principles (waste reduction, value stream mapping)
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Basic Six Sigma tools (Fishbone diagram, Pareto analysis)
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Quality Tools & Techniques
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Pareto charts, Control charts, Histograms
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FMEA (Failure Mode & Effects Analysis)
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Benchmarking & best practices
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Supply Chain & Operations Quality
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Supplier quality management
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Quality in logistics & procurement
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Risk management in supply chains
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Industry-Specific Quality Applications
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Healthcare (NABH, JCI standards)
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Manufacturing (GMP, Six Sigma in production)
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Service sector quality metrics
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Project Work / Case Studies
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Real-world quality management projects
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Industry visits (if applicable)
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Assessment & Certification
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Examinations: Theory & practical assessments
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Assignments: Case studies, quality audits, process improvement projects
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Certification: Awarded upon successful completion (may include optional ISO auditor training)
Career Opportunities
Graduates can pursue roles such as:
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Quality Assurance (QA) Officer / Manager
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Quality Control (QC) Inspector
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Process Improvement Specialist
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ISO Consultant / Auditor
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Lean Six Sigma Green Belt Professional
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Operations Manager (Quality focus)
Why Choose This Diploma?
✅ Industry-relevant curriculum aligned with global standards (ISO, Six Sigma)
✅ Hands-on training with quality tools & software
✅ Enhances employability in manufacturing, healthcare, IT, and services
✅ Pathway to advanced certifications (CQE, Six Sigma Black Belt)
Mode of Delivery
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On-campus (Lectures, workshops, lab sessions)
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Online (Live sessions, recorded lectures, virtual labs)
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Hybrid (Combination of online and in-person training)
Fee Structure
(Varies by institution; typically ranges between $1,000–$3,000 depending on location and mode of study.)
Accreditation
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Accredited by national/regional education boards
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Recognized by quality management bodies (e.g., ASQ, CQI)
Enroll Now to Become a Quality Management Professional!




