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Diploma in Retail Management

Diploma in Retail Management

Original price was: ₹7,000.0.Current price is: ₹3,500.0.

The Diploma in Retail Management is a specialized program designed to equip students with the essential skills and knowledge required to excel in the dynamic retail industry. The course covers key aspects of retail operations, customer service, merchandising, supply chain management, and digital retailing.

Category:

Description

Program Duration

  • Duration: 1 year (can vary between 6 months to 2 years depending on the institution)

  • Mode of Study: Full-time / Part-time / Online

Eligibility Criteria

  • Minimum Qualification: High school diploma (10+2) or equivalent

  • Age Limit: Typically 17 years and above

  • No prior retail experience required (entry-level program)

Course Curriculum

The curriculum is structured to provide both theoretical knowledge and practical training in retail management.

Core Subjects:

  1. Introduction to Retail Management

    • Overview of the retail industry

    • Types of retail formats (online & offline)

    • Retail business models

  2. Retail Operations & Store Management

    • Store layout and visual merchandising

    • Inventory management & stock control

    • Retail staffing & workforce management

  3. Customer Service & Sales Techniques

    • Understanding consumer behavior

    • Effective sales strategies

    • Handling customer complaints & retention

  4. Retail Marketing & Branding

    • Marketing strategies for retail

    • Promotional techniques (discounts, loyalty programs)

    • Digital marketing for retail (e-commerce, social media)

  5. Supply Chain & Logistics in Retail

    • Procurement & vendor management

    • Warehouse management

    • Distribution & last-mile delivery

  6. E-Commerce & Omnichannel Retailing

    • Online retail platforms (Amazon, Shopify, etc.)

    • Integrating online & offline sales

    • Digital payment systems

  7. Financial Management for Retailers

    • Pricing strategies & profit margins

    • Budgeting & cost control

    • Retail accounting basics

  8. Legal & Ethical Aspects of Retail

    • Consumer protection laws

    • Retail compliance & regulations

    • Ethical business practices

Practical Training / Internship (if applicable)

  • Hands-on training in retail stores

  • Case studies & real-world projects

  • Industry visits & guest lectures

Career Opportunities

Graduates can pursue roles such as:
✔ Retail Store Manager
✔ Visual Merchandiser
✔ Sales Associate / Supervisor
✔ E-Commerce Executive
✔ Inventory & Supply Chain Coordinator
✔ Customer Relationship Manager

Certification & Accreditation

  • Accredited by recognized retail associations (e.g., National Retail Federation (NRF)

  • Industry-recognized certification upon completion

Why Choose This Course?

✅ High demand for retail professionals
✅ Practical & industry-relevant skills
✅ Opportunities in both online & offline retail
✅ Career growth in a fast-paced sector

Institutions Offering This Diploma

  • Retail Academies (e.g., National Institute of Retail Management)

  • Community Colleges & Vocational Schools

  • Online Platforms (Coursera, Udemy, Alison)

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