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Diploma in Retail Management

Diploma in Retail Management

Original price was: ₹7,000.0.Current price is: ₹3,500.0.

The Diploma in Retail Management is designed to equip students with essential skills and knowledge to excel in the dynamic retail industry. This program covers key aspects of retail operations, customer service, merchandising, supply chain management, and digital retailing. Graduates will be prepared for supervisory and managerial roles in various retail settings, including supermarkets, fashion outlets, e-commerce platforms, and specialty stores.

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Description

Course Duration:

  • Full-time: 12–18 months

  • Part-time/Online: 18–24 months

Eligibility Criteria:

  • Minimum high school diploma or equivalent

  • No prior retail experience required (entry-level friendly)

  • Proficiency in English (written & spoken)

Course Modules / Syllabus:

1. Fundamentals of Retail Management

  • Introduction to the retail industry

  • Types of retail formats (brick-and-mortar, e-commerce, omnichannel)

  • Retail business models & trends

2. Customer Service & Sales Techniques

  • Principles of customer relationship management (CRM)

  • Handling customer complaints & retention strategies

  • Effective sales and persuasion techniques

3. Retail Merchandising & Visual Merchandising

  • Product assortment planning

  • Pricing strategies & discount management

  • Store layout design & visual displays

4. Inventory & Supply Chain Management

  • Stock control, warehousing, and logistics

  • Just-in-time (JIT) and vendor management

  • Use of technology in inventory tracking (e.g., RFID, ERP systems)

5. Retail Marketing & Digital Retailing

  • Traditional vs. digital marketing for retail

  • Social media, SEO, and e-commerce strategies

  • Omnichannel retailing & mobile commerce

6. Store Operations & Management

  • Staff recruitment, training, and scheduling

  • Loss prevention & shrinkage control

  • Retail analytics & performance metrics (KPIs)

7. Financial Management for Retail

  • Basics of retail accounting & budgeting

  • Profit margins, markups, and break-even analysis

  • Payment systems & financial compliance

8. Legal & Ethical Aspects in Retail

  • Consumer protection laws

  • Ethical sourcing & sustainability in retail

  • Workplace health & safety regulations

Practical Training / Internship:

  • Hands-on training in real retail environments

  • Industry projects or internships with partner retailers

  • Simulated retail management exercises

Career Opportunities:

  • Retail Store Manager

  • Visual Merchandiser

  • E-commerce Executive

  • Buyer/Purchasing Officer

  • Customer Service Supervisor

  • Retail Marketing Specialist

Certification & Progression:

  • Upon completion, students receive a Diploma in Retail Management

  • Opportunities to advance to Advanced Diplomas or Bachelor’s degrees in Retail/Business Administration

Why Choose This Course?

✅ Industry-relevant curriculum
✅ Practical exposure through internships
✅ High demand for skilled retail professionals
✅ Flexible learning options (online/offline)

Enrollment:
Contact [Your Institution Name] for admission details, fees, and upcoming batches.

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