Advanced Diploma in Quality Management

Description

Program Duration

• Total Duration: 12–18 months (varies by institution)

• Delivery Mode: Online / On-campus / Blended Learning

• Assessment: Assignments, Exams, Case Studies, and Projects

Course Modules / Syllabus

1. Introduction to Quality Management

   • Evolution of quality concepts

   • Key principles of quality management

   • Role of quality in business success

2. Quality Standards & Frameworks

   • ISO 9001:2015 (QMS)

   • ISO 14001 (Environmental Management)

   • Six Sigma (DMAIC Methodology)

   • Lean Manufacturing & Kaizen

3. Total Quality Management (TQM)

   • TQM principles & implementation

   • Continuous improvement (PDCA Cycle)

   • Employee involvement & leadership in TQM

4. Statistical Quality Control (SQC)

   • Data collection & analysis

   • Control charts (SPC)

   • Process capability analysis

5. Quality Auditing & Compliance

   • Internal & external audits

   • Non-conformance & corrective actions

   • Risk-based thinking in audits

6. Supply Chain & Supplier Quality Management

   • Vendor evaluation & selection

   • Quality agreements & performance metrics

7. Customer Focus & Satisfaction

   • Voice of the Customer (VOC)

   • Customer feedback & complaint handling

   • Service quality management

8. Project Work / Case Studies

   • Real-world quality management projects

   • Industry-based problem-solving

Who Should Enroll?

• Quality Managers & Engineers

• Production & Operations Managers

• Auditors & Compliance Officers

• Professionals seeking ISO certification knowledge

• Graduates aiming for a career in quality assurance

Certification & Career Opportunities

• Certification: Upon successful completion, students receive an Advanced Diploma in Quality Management.

• Career Paths:

  • Quality Assurance Manager

  • Quality Control Inspector

  • Six Sigma Black/Green Belt

  • ISO Consultant

  • Process Improvement Specialist

Entry Requirements

• Bachelor’s degree in any discipline (preferred)

• OR Diploma with relevant work experience

• Basic understanding of quality concepts (advantageous)

Why Choose This Course?

✔ Globally recognized quality management training
✔ Hands-on learning with case studies & projects
✔ Enhances career prospects in manufacturing, healthcare, IT, and services sectors
✔ Aligns with international standards (ISO, Six Sigma, TQM)

Interested? Contact [Institution Name] for enrollment details!