Description
Course Duration:
-
Total Duration: 3 to 6 months (depending on the institution)
-
Mode of Delivery: Classroom-based / Online / Hybrid
-
Eligibility: Minimum 10th/12th grade pass (varies by institution)
Course Modules / Syllabus:
1. Introduction to Office Administration
-
Roles and responsibilities of clerical staff
-
Office etiquette and professionalism
-
Time management and organizational skills
2. Computer Fundamentals & Office Software
-
Basics of computer operations (Windows/Linux)
-
MS Office Suite (Word, Excel, PowerPoint, Outlook)
-
Google Workspace (Docs, Sheets, Gmail, Drive)
3. Data Entry & Documentation
-
Keyboard typing skills (speed & accuracy)
-
Creating and managing documents, spreadsheets, and presentations
-
Formatting and editing official documents
4. Office Communication Skills
-
Business email writing
-
Telephone etiquette & customer service
-
Report writing & memo drafting
5. Filing & Record Management
-
Digital file organization (folders, naming conventions)
-
Cloud storage (Google Drive, OneDrive, Dropbox)
-
Database basics (MS Access or simple CRM tools)
6. Financial & Inventory Documentation
-
Basic bookkeeping & invoice handling
-
Maintaining petty cash records
-
Inventory management (simple tracking methods)
7. Office Equipment & Software Handling
-
Operating printers, scanners, and photocopiers
-
Using office management software (e.g., Tally, QuickBooks basics)
-
Troubleshooting common technical issues
8. Workplace Safety & Security
-
Data privacy & cybersecurity basics
-
Handling confidential documents
-
Emergency procedures in the office
Practical Training & Assessments:
-
Hands-on exercises in MS Office & Google Workspace
-
Mock office tasks (filing, email drafting, data entry)
-
Assignments, quizzes, and a final project
Career Opportunities After Completion:
-
Office Assistant
-
Data Entry Operator
-
Receptionist / Front Desk Executive
-
Administrative Clerk
-
Customer Support Representative
Certification:
Upon successful completion, students will receive a “Certificate in Clerical Job in Computerized Office”, recognized by employers in corporate, government, and private sectors.
Why Choose This Course?
✅ Enhances employability in administrative roles
✅ Provides hands-on computer skills
✅ Improves communication & organizational abilities
✅ Short-term course with quick job placement opportunities




