Sale!
Certificate in Receptionist

Certificate in Receptionist

Original price was: ₹5,000.0.Current price is: ₹2,500.0.

Category:

Description

Course Title: Certificate in Receptionist
Duration: 3–6 Months (Flexible Learning Options Available)
Mode of Delivery: Online/In-Person/Blended Learning
Certification: Upon successful completion

Course Overview

This Certificate in Receptionist program is designed to equip learners with essential administrative, communication, and customer service skills required for front-office roles in various industries. Participants will gain hands-on training in office management, telephone etiquette, and professional interaction to excel as receptionists or front desk executives.

Course Modules

  1. Introduction to Receptionist Duties

    • Roles and responsibilities of a receptionist

    • Professional ethics and workplace behavior

  2. Effective Communication Skills

    • Verbal & written communication

    • Telephone etiquette & handling inquiries

    • Email and messaging professionalism

  3. Customer Service Excellence

    • Handling visitors and clients

    • Conflict resolution & problem-solving

    • Building positive customer relationships

  4. Office Administration Basics

    • Managing appointments & schedules (Microsoft Outlook/Google Calendar)

    • Filing, record-keeping, and data entry

    • Handling mail and deliveries

  5. Technology for Receptionists

    • Basic computer skills (MS Office – Word, Excel)

    • Using office equipment (printers, scanners, phone systems)

    • Introduction to front-desk software (if applicable)

  6. Workplace Safety & Security

    • Visitor management & confidentiality

    • Emergency procedures & first aid basics

  7. Professional Development

    • Time management & multitasking

    • Resume writing & interview preparation

    • Career opportunities for receptionists

Learning Outcomes

By the end of the course, students will be able to:
✔ Manage front-desk operations efficiently.
✔ Communicate professionally with clients and staff.
✔ Handle administrative tasks like scheduling and record-keeping.
✔ Use office technology effectively.
✔ Deliver exceptional customer service.

Who Should Enroll?

  • Aspiring receptionists or front-office staff

  • Administrative assistants seeking skill enhancement

  • Career changers entering office administration

  • Students looking for entry-level office roles

Assessment & Certification

  • Practical assignments, role-playing, and quizzes

  • Final assessment (written + practical)

  • Certificate awarded upon passing (recognized by employers)

Career Opportunities

  • Receptionist (Corporate Offices, Hotels, Hospitals, etc.)

  • Front Desk Executive

  • Administrative Assistant

  • Customer Service Representative

Fees & Enrollment

  • Affordable payment plans available

  • Scholarships/discounts for early registration (if applicable)

Enroll Now to Start Your Career as a Professional Receptionist!

Related Products