Diploma in Cashier

Description

Course Modules / Syllabus

1. Introduction to Cashiering

   • Role and responsibilities of a cashier

   • Workplace ethics and professionalism

2. Cash Handling & Financial Transactions

   • Counting money, giving change, and balancing cash drawers

   • Handling checks, credit/debit cards, and digital payments

3. Point of Sale (POS) Systems

   • Operating POS software and hardware

   • Processing sales, returns, and exchanges

4. Customer Service Skills

   • Effective communication and conflict resolution

   • Handling customer complaints professionally

5. Basic Accounting & Bookkeeping

   • Recording daily transactions

   • Reconciling cash registers and receipts

6. Retail & Sales Operations

   • Product pricing, discounts, and promotions

   • Inventory management basics

7. Security & Fraud Prevention

   • Detecting counterfeit currency

   • Preventing theft and fraud at the checkout

8. Workplace Safety & Compliance

   • Health and safety regulations

   • Handling emergencies (e.g., robbery, system failures)

9. Practical Training / Internship (Optional)

   • Hands-on experience in a retail or hospitality setting

Career Opportunities

Graduates can work as:
✔ Retail Cashier (Supermarkets, Department Stores)
✔ Bank Teller
✔ Hospitality Cashier (Hotels, Restaurants)
✔ Front Desk Associate
✔ Sales Assistant

Certification & Assessment

• Written and practical exams

• POS system simulations

• Customer service role-playing

• Successful candidates receive a Diploma in Cashiering

Why Choose This Course?

✅ Short-term, job-oriented program
✅ High demand in retail and service sectors
✅ Practical training with real-world applications
✅ Opportunities for career advancement (e.g., shift supervisor, accounts clerk)

Institutions Offering This Course

• Community colleges

• Vocational training centers

• Online certification platforms (e.g., Udemy, Coursera)