Description
Here’s a structured course outline for a Diploma in Modern Office Management and Secretarial Practice, designed to equip students with essential administrative, technological, and organizational skills for today’s dynamic workplace.
Diploma in Modern Office Management and Secretarial Practice
Duration: 1 Year (2 Semesters) / 6 Months (Intensive)
Eligibility: High School Diploma (10+2) or equivalent
Course Objectives
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Develop proficiency in office administration and secretarial tasks.
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Enhance communication and interpersonal skills.
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Master modern office technology and software.
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Learn organizational and time management techniques.
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Prepare for roles in corporate, government, or virtual office environments.
Course Modules
Semester 1: Foundations of Office Management
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Office Administration
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Roles of office professionals
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Workplace ethics and professionalism
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Record keeping and file management
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Business Communication
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Written communication (emails, reports, memos)
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Verbal and non-verbal communication
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Customer service skills
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Computer Applications
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MS Office (Word, Excel, PowerPoint, Outlook)
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Basics of Google Workspace (Docs, Sheets, Drive)
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Typing skills and data entry
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Business English & Correspondence
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Grammar, vocabulary, and proofreading
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Drafting business letters and agendas
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Office Accounting Basics
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Invoicing, petty cash management
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Introduction to bookkeeping
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Semester 2: Advanced Secretarial Practices
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Advanced Office Technology
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Document management systems (e.g., SharePoint)
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Virtual meeting tools (Zoom, Teams)
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Database management (MS Access basics)
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Event & Meeting Management
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Scheduling and coordination
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Minute-taking and follow-ups
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Human Resources Basics
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Employee onboarding
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Leave and attendance tracking
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Entrepreneurial Skills
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Basics of freelancing/remote work
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Personal branding for admins
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Internship/Project
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Practical training in an office setting
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Capstone project (e.g., organizing a mock event)
Key Skills Developed
✔ Time management and multitasking
✔ Proficiency in office software
✔ Confidentiality and data protection awareness
✔ Problem-solving in administrative tasks
Career Opportunities
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Executive Secretary
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Administrative Assistant
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Office Coordinator
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Virtual Assistant
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Front Desk Manager
Assessment Method
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Practical assignments (e.g., creating spreadsheets, drafting reports)
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Written exams (communication, theory)
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Internship evaluation
Why Choose This Course?
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Industry-relevant curriculum
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Hands-on training with modern tools
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Career support (resume building, interview prep)




